Onsite Cebu Customer Care Specialist – Growth & Perks

TTEC; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC is seeking a Customer Service Representative to work onsite in Cebu. You will engage with customers, answer inquiries, and resolve issues with a focus on delivering exceptional service.

Ideal candidates have at least 3 months of BPO experience, strong verbal communication and business writing skills, and basic computer proficiency. The role offers career development within an inclusive, team-driven culture.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Customer empathy

Education

Senior high school or 2 years in college

Job description

TTEC is seeking a Customer Service Representative to work onsite in Cebu. You will engage with customers, answer inquiries, and resolve issues with a focus on delivering exceptional service.

Ideal candidates have at least 3 months of BPO experience, strong verbal communication and business writing skills, and basic computer proficiency. The role offers career development within an inclusive, team-driven culture.