Onsite Cebu Customer Care Specialist

TTEC; Cebu City; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Cebu, Philippines is seeking a Customer Service Representative working onsite in Cebu to deliver exceptional customer experiences. You will engage with customers, resolve inquiries, and guide them toward solutions with empathy.

Qualifications include high school completion or college, plus BPO experience and strong verbal and written communication. We offer career development and a supportive culture with potential benefits.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve customer issues.
• Explain product or service knowledge to customers.

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school completed

Two years in college

Tools

Computer experience

Job description

TTEC in Cebu, Philippines is seeking a Customer Service Representative working onsite in Cebu to deliver exceptional customer experiences. You will engage with customers, resolve inquiries, and guide them toward solutions with empathy.

Qualifications include high school completion or college, plus BPO experience and strong verbal and written communication. We offer career development and a supportive culture with potential benefits.