Onsite Cebu Customer Care Specialist - Growth & Benefits

TTEC Customer Care Management Philippines Inc; Cebu City; On-site; PHP 246,000 - 357,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Cebu. You will engage with customers, resolve queries, and contribute to delivering exceptional service aligned with our values and goals.

The role emphasizes clear verbal communication, professional writing, and efficient problem solving, with a focus on customer satisfaction and teamwork in a dynamic BPO environment.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school completion

Two years in college

Job description

TTEC Customer Care Management Philippines Inc is hiring a Customer Service Representative to work onsite in Cebu. You will engage with customers, resolve queries, and contribute to delivering exceptional service aligned with our values and goals.

The role emphasizes clear verbal communication, professional writing, and efficient problem solving, with a focus on customer satisfaction and teamwork in a dynamic BPO environment.