Onsite Cebu Customer Care Specialist | Growth & Benefits

TTEC Customer Care Management Philippines Inc; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Customer Care Management Philippines Inc is hiring an onsite Customer Service Representative in Cebu. You will be part of a team delivering compassionate customer support and solving queries to enhance the customer experience.

We value at least 3 months BPO experience, strong verbal and written communication, and basic computer skills. Join a diverse, career-focused culture with benefits tied to your role.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Research

Computer experience

Education

Senior high school or two years in college

Tools

MS Office

Job description

TTEC Customer Care Management Philippines Inc is hiring an onsite Customer Service Representative in Cebu. You will be part of a team delivering compassionate customer support and solving queries to enhance the customer experience.

We value at least 3 months BPO experience, strong verbal and written communication, and basic computer skills. Join a diverse, career-focused culture with benefits tied to your role.