Onsite Cebu Customer Service Pro — Elevate Every Interaction

Hammerjack Pty Ltd; Cebu City; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines in Cebu is seeking a Customer Service Representative to be onsite and help deliver exceptional customer experiences. You will answer customer inquiries, research issues, and provide clear product or service guidance, contributing to a human-centered business approach.

The role emphasizes strong verbal communication and professional writing, basic computer skills, and the ability to explain solutions. A supportive culture with career development and a benefits package is offered.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

BPO experience

Education

Senior high school or 2 years in college

Job description

TTEC Philippines in Cebu is seeking a Customer Service Representative to be onsite and help deliver exceptional customer experiences. You will answer customer inquiries, research issues, and provide clear product or service guidance, contributing to a human-centered business approach.

The role emphasizes strong verbal communication and professional writing, basic computer skills, and the ability to explain solutions. A supportive culture with career development and a benefits package is offered.