Customer Support & Operations Agent - Onsite Makati

J-K Network Services; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading IT business development firm in Makati is looking for a Customer Service Representative. The ideal candidate should hold a Bachelor's degree, be open to fresh graduates, and possess customer service experience. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer records. This on-site position offers a salary range of Php20,000 to Php30,000 and operates on a Monday to Friday schedule with shifting hours.

Qualifications

• Bachelor's degree holder.
• Open for fresh graduates and undergraduates.
• 6 months - 1 year of experience in Customer Service is an advantage.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person.
• Resolve complaints and provide appropriate solutions.
• Maintain accurate customer records in CRM systems.

Skills

Customer Service

Education

Bachelor's degree

Job description

A leading IT business development firm in Makati is looking for a Customer Service Representative. The ideal candidate should hold a Bachelor's degree, be open to fresh graduates, and possess customer service experience. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer records. This on-site position offers a salary range of Php20,000 to Php30,000 and operates on a Monday to Friday schedule with shifting hours.