Onsite Branch Cash Operations Specialist

EastWest Bank

Makati

On-site

PHP 279,000 - 390,600

Full time

14 days+

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Benefits offered by this job

Career development and training opportunities

Competitive salary package and benefits

Performance-based incentives and recognition programs

Job summary

EastWest Bank is seeking a detail-oriented Branch Operations Associate in Metro Manila, Philippines. This role is pivotal in ensuring accuracy and security in cash servicing operations including deposit pick-ups and ATM replenishments.

The ideal candidate has a bachelor's degree in finance or a related field, with at least 2 years of relevant experience. Strong integrity, attention to detail, and customer service skills are essential for success in this position.

Qualifications

Minimum of 2 years relevant experience in customer service, accounting, finance, or related roles.
Strong attention to detail, accuracy, and compliance in handling cash and documentation.
High level of integrity and commitment to operational security and service excellence.

Responsibilities

Handle deposit pick-ups, cash deliveries, store cash requirements, and ATM replenishments.
Oversee cash handling processes including balancing and vault management.
Lead armored car operations and ensure compliance with insurance coverage.
Maintain and file complete transaction records and adhere to cash operating procedures.
Coordinate with CSD officers, service providers, and security partners for operational concerns.
Provide excellent client service by addressing inquiries and ensuring service commitments.