Onsite Bilingual Cantonese CSR - English Support & Growth
Gratitude Philippines
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Avantages offerts par ce poste
Résumé du poste
Gratitude Philippines is hiring 21 Cantonese Language Speakers for bilingual English-Cantonese support. This onsite role in Quezon City offers shift and night schedules, handling inbound/outbound customer interactions via phone, chat, and email. Start ASAP with a competitive monthly salary and opportunities for growth.
You will assist with account inquiries, billing, and product information while ensuring high CSAT and quality standards.
Qualifications
- Fluent in Cantonese with ability to speak spontaneously and handle complex conversations
Responsabilités
- Handle customer interactions professionally in English and Cantonese
- Assist with account-related inquiries, service requests, and billing concerns
- Resolve concerns efficiently and deliver positive customer experience
- Document interactions accurately and meet quality, productivity, and CSAT goals
- Build customer trust and loyalty through exceptional service
Connaissances
Description du poste
Gratitude Philippines is hiring 21 Cantonese Language Speakers for bilingual English-Cantonese support. This onsite role in Quezon City offers shift and night schedules, handling inbound/outbound customer interactions via phone, chat, and email. Start ASAP with a competitive monthly salary and opportunities for growth.
You will assist with account inquiries, billing, and product information while ensuring high CSAT and quality standards.
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