Onsite Banking Support Specialist – Career Growth Pay

Gratitude Philippines; Manila; On-site; PHP 357,000 - 580,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Training program

Team culture

Job summary

Confidential in the Philippines is hiring a Banking Support Specialist for its finance account. The role is onsite with shifting schedules, requiring at least 1 year of BPO experience and strong English communication skills.

You will handle inquiries about bank accounts, transactions, and financial services, providing empathetic, guideline-compliant assistance and documenting all interactions.

Qualifications

• Must have at least 1 year of BPO experience.
• Excellent written and verbal English communication.
• Onsite work setup in the Philippines.

Responsibilities

• Handle inbound inquiries about bank accounts and financial services.
• Provide step-by-step assistance with professionalism and empathy.
• Document interactions and maintain confidentiality.
• Collaborate with support teams to ensure customer satisfaction.

Skills

Customer service

English proficiency

Written English

Verbal communication

Education

SHS graduate

Two years of college

Job description

Confidential in the Philippines is hiring a Banking Support Specialist for its finance account. The role is onsite with shifting schedules, requiring at least 1 year of BPO experience and strong English communication skills.

You will handle inquiries about bank accounts, transactions, and financial services, providing empathetic, guideline-compliant assistance and documenting all interactions.