Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp
Gratitude Philippines
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Benefits offered by this job
Job summary
Confidential in the Philippines is hiring a Banking Support Specialist for its finance account. The role is onsite with shifting schedules, requiring at least 1 year of BPO experience and strong English communication skills.
You will handle inquiries about bank accounts, transactions, and financial services, providing empathetic, guideline-compliant assistance and documenting all interactions.
Qualifications
- Must have at least 1 year of BPO experience.
- Excellent written and verbal English communication.
- Onsite work setup in the Philippines.
Responsibilities
- Handle inbound inquiries about bank accounts and financial services.
- Provide step-by-step assistance with professionalism and empathy.
- Document interactions and maintain confidentiality.
- Collaborate with support teams to ensure customer satisfaction.
Skills
Education
Job description
Job Title: Banking Support Specialist - Finance Account | Onsite | 1 Yr BPO Exp
Company: Confidential
Work Location: Philippines - Onsite
Salary: Competitive Package for Banking Account
Industry: BPO / Banking & Finance
We are hiring a Customer Service Representative for our Banking and Finance account in the Philippines! If you have at least 1 year of BPO experience and want to build your career in the Finance industry, this is for you.
Role: Customer Service Representative - Banking and Finance
Location: Philippines - Onsite
Work Setup: Shifting / Onsite
Competitive salary package - Industry-leading pay for Banking accounts
Career growth and development opportunities - Advance your career in Finance BPO
Collaborative and supportive work environment - Great team culture and training
Handle inbound customer inquiries about bank accounts, transactions, and financial services
Provide step-by-step assistance and resolve issues with professionalism and empathy
Maintain confidentiality and handle sensitive information with care
Properly document all interactions and comply with policies and procedures
Collaborate with support teams to ensure customer satisfaction
Education: SHS graduate or completed 2 years in college / university
Experience: Minimum 1 year BPO experience is required
Communication: Good to excellent English communication skills - Written and verbal
Work Setup: Willing to work onsite
Account: Amenable to Banking and Finance account
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