Financial Customer Care Specialist - Onsite Dayshift

Telework PH; Hagonoy; On-site; PHP 246,000 - 268,000; Full time

Benefits offered by this job

HMO

Life Insurance

Paid leaves

13th month pay

Overtime pay

Bonuses

Salary raise

Job summary

Telework PH in Bulacan is seeking experienced Customer Service Representatives for a financial account. This onsite, dayshift role is full-time (40 hours per week) with ASAP start. You will handle inquiries, billing, payments, and complaints, leveraging your 3+ years in financial customer service within a BPO.

English communication and stable employment history are required. Benefits include PHP 24,000 monthly base plus allowance, bonuses, HMO after regularization, life protection after 3

Qualifications

• At least 3 years of financial customer service experience in a BPO/call center.
• Experience handling customer complaints and financial hardship cases.
• Excellent English communication and problem-solving skills.
• Stable employment history with no employment gaps.

Responsibilities

• Handle incoming customer inquiries and support requests.
• Assist with billing, invoices, payments, and account concerns.
• Address customer complaints and provide effective solutions.
• Help ensure an excellent customer experience while meeting performance targets.

Skills

Financial customer service

Complaint handling

English communication

Problem solving

Job description

Telework PH in Bulacan is seeking experienced Customer Service Representatives for a financial account. This onsite, dayshift role is full-time (40 hours per week) with ASAP start. You will handle inquiries, billing, payments, and complaints, leveraging your 3+ years in financial customer service within a BPO.

English communication and stable employment history are required. Benefits include PHP 24,000 monthly base plus allowance, bonuses, HMO after regularization, life protection after 3