Financial Account Support Specialist On-Site Sign-On Bonus

Teleperformance; Quezon City; On-site; PHP 174,000 - 290,000; Full time

Benefits offered by this job

HMO

Career growth and advancement

Opportunity to build valuable customer

Job summary

Teleperformance in Quezon City is hiring for a customer support role focused on banking and financial services. The position requires handling account inquiries, billing questions, and online banking support, with emphasis on professional service and upsell opportunities.

Willingness to work shifting hours and on-site in Metro Manila is required. A 6-month call center background and a high school diploma are the stated prerequisites.

Qualifications

• At least 6 months call center experience.
• Open to career shifters seeking exposure in financial account management.
• Graduate of at least High School or Senior High School.
• Willing to work on shifting schedule.
• On-site work requirement.

Responsibilities

• Provide exceptional customer support by assisting clients with account inquiries, transaction concerns, billing or payment questions, online banking support, product information, and general financial service concerns.
• Ensure accurate and timely resolutions while maintaining a professional customer experience and identifying opportunities to showcase relevant banking, financial, or insurance products and services.

Skills

Call center experience

Shift work

On-site work

Customer service

Education

High School graduate

Job description

Teleperformance in Quezon City is hiring for a customer support role focused on banking and financial services. The position requires handling account inquiries, billing questions, and online banking support, with emphasis on professional service and upsell opportunities.

Willingness to work shifting hours and on-site in Metro Manila is required. A 6-month call center background and a high school diploma are the stated prerequisites.