Banking & Finance Customer Support Specialist (On-Site)

Caldwell Communications; Marikina; Vor Ort; PHP 193.000 - 231.000; Vollzeit

Benefits dieser Stelle

Salary ₱19,000/mo

Incentives

HMO benefits

Career growth

Zusammenfassung

Caldwell Communications in the Philippines is seeking Customer Service Representatives to join our Banking & Financial Services team. If you are a high school graduate with at least 1 year of relevant BPO experience handling finance-related, mortgage, or brokerage accounts, this is your opportunity to grow with a leading company.

You will handle inbound and outbound calls, assist clients with inquiries, and ensure accurate, compliant service.

Qualifikationen

• At least high school graduate
• Minimum of 1 year BPO experience handling a finance-related, mortgage, or brokerage account
• Willing to work on a shifting schedule
• Strong communication and customer service skills
• Amenable to work on-site

Aufgaben

• Handle inbound and outbound customer service calls for banking and finance-related concerns
• Assist clients with account inquiries, transaction issues, and product information
• Ensure accuracy and compliance with financial regulations and policies
• Provide excellent service and support to clients in a timely manner

Kenntnisse

Customer service

Communication

Flexible schedule

Ausbildung

High school graduate

Jobbeschreibung

Caldwell Communications in the Philippines is seeking Customer Service Representatives to join our Banking & Financial Services team. If you are a high school graduate with at least 1 year of relevant BPO experience handling finance-related, mortgage, or brokerage accounts, this is your opportunity to grow with a leading company.

You will handle inbound and outbound calls, assist clients with inquiries, and ensure accurate, compliant service.