URGENT! Dayshift Airline CSR | Up to ₱15K | TTEC Bacolod

TTEC; Murcia; In loco; PHP 180.000 - 240.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great Place to Work certification

Health and wellness incentives

Tuition reimbursement

PTO

Descrizione del lavoro

TTEC is hiring a Customer Service Representative to be on site in Bacolod, Negros Occidental. You will handle customer inquiries, research solutions, and resolve issues with a customer-first approach.

We value a high school education, basic computer skills, and strong communication. The role offers an inclusive culture, career development, and a benefits package including PTO and wellness incentives.

Competenze

• Open to newbies or with customer service experience.
• Senior High school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Mansioni

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Resolve escalated or complex calls to improve customer experience.

Conoscenze

Customer service

Communication

Computer literacy

Formazione

Senior High school graduate or equivalent

Descrizione del lavoro

Your potential has a place here with TTEC’s award-winning employment experience. As a Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experienceTTEC.

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

Do you have a passion for helping others and givingthempeaceof mind? In this role, you’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between theircustomers’experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers

• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Open to newbies or with customer service experience
• Senior High school graduate or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://mybenefits.ttec.com/ for more information.