Onboarding Success Specialist

Metropolitan Bank & Trust Company; Taguig; On-site; PHP 220,000 - 320,000; Full time

Job summary

Metropolitan Bank & Trust Company is seeking an HR onboarding administrator to ensure a smooth and compliant pre-employment process. The role manages employee records, coordinates Day 1 readiness, and supports onboarding with timely delivery of schedules and documents.

The ideal candidate holds an HR/PSY/Business degree with 6–12 months in HR admin or onboarding, strong Excel skills, and the ability to multitask in a fast-paced environment while maintaining professional, customer-focused service.

Qualifications

• Bachelor's degree in HR, psychology, business administration or related field.
• 6–12 months of HR admin/onboarding/recruitment support experience.
• Experience handling HR documentation and employee records.
• Strong stakeholder management with candidates, hiring managers and teams.
• Detail-oriented with high accuracy in processing onboarding requirements.
• Proficient in MS Excel and MS Office applications.
• Excellent written and verbal communication skills.
• Able to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Ensures applicants are fully informed of pre-employment requirements and timelines.
• Maintains completeness and accuracy of pre-hiring documentation to support compliant hiring decisions.
• Facilitates medical clearance and background investigations to ensure fit for onboarding.
• Resolves payroll discrepancies promptly to ensure accurate salary processing.
• Delivers hiring rosters on the 1st and 16th of each month for onboarding schedules.
• Maintains integrity of employee data in HRIS for downstream processes.
• Distributes Day 1 schedules and employment documents for a smooth onboarding experience.
• Establishes compliant 201 files for secure records management and audits.
• Supports onboarding orientation sessions and policy/process training.
• Prepares and distributes complete onboarding kits (IDs, ATM cards, welcome materials).
• Provides general administrative support to onboarding operations.

Skills

HR admin

Stakeholder management

Excel

Communication

Multitasking

Attention to detail

Education

Bachelor's degree in HR/PSY/Business Admin

Tools

HRIS systems

Job description

Metropolitan Bank & Trust Company is seeking an HR onboarding administrator to ensure a smooth and compliant pre-employment process. The role manages employee records, coordinates Day 1 readiness, and supports onboarding with timely delivery of schedules and documents.

The ideal candidate holds an HR/PSY/Business degree with 6–12 months in HR admin or onboarding, strong Excel skills, and the ability to multitask in a fast-paced environment while maintaining professional, customer-focused service.