Onboarding/Engagement Specialist - EMEA

Russell Tobin; Makati; Hybrid; PHP 350,000 - 650,000; Full time

Job summary

Russell Tobin in Makati is seeking an Onboarding/Engagement Specialist to support our EMEA-based workforce. This role blends people-focused engagement with assignment management and coaching.

You will serve as the primary contact for EMEA workers, coordinate with HR on pay/benefits and offboarding, track renewals, and document updates using Job Diva ATS. Training will occur onsite at Ayala Avenue.

Qualifications

• Excellent English communication and interpersonal skills.
• Bachelor’s degree in Human Resources, or a related field.
• Prior experience in employee engagement or assignment management.
• Proficiency with ATS tools (e.g., Job Diva) is a plus.
• Ability to work onsite in Ayala Avenue, Makati for Training.

Responsibilities

• Act as the primary point of contact for EMEA workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Monitor and support continuing education and training requirements during assignments.

Skills

English communication

Interpersonal skills

Education

Bachelor's degree in Human Resources or related field

Tools

Job Diva ATS

Job description

Job Title: Onboarding/Engagement Specialist - EMEA

Location: Hybrid at Ayala Avenue, Makati

Work Hours: Mid Shift, Onsite Training

About the Role:

We’re seeking a detail-oriented and people-focused Onboarding/Engagement Specialist to support our EMEA-based workforce.

Key Responsibilities:

Assignment Management & Engagement:

• Act as theprimary point of contact for EMEA workers throughout their assignments.
• Provide support and resolution for issues related to pay, benefits, HR, or employee relations by coordinating with internal departments.
• Communicate end-of-assignment information and complete offboarding tasks.
• Deliver job performance coaching and counseling to help reduce attrition and improve worker satisfaction.
• Track and manage contract renewals, assignment extensions, and performance evaluations.li>
• Use the ATS system (Job Diva) to document updates, generate reports, and maintain accurate records.
• Share insights and feedback with internal teams to improve candidate experience and operational efficiency.
• Monitor and support continuing education and training requirements during assignments.

Qualifications:

• Excellent English communication and interpersonal skills
• Bachelor’s degree in Human Resources, or a related field
• Prior experience in employee engagement or assignment management
• Proficiency with ATS tools (e.g., Job Diva) is a plus
• Ability to work onsite in Ayala Avenue, Makati for Training