Onboarding & Candidate Experience Coordinator

Wing Assistant; Makati; On-site; PHP 335,000 - 614,000; Full time

Job summary

Wing Assistant in Makati, Philippines is seeking an OBS role focused on coordination and candidate movement. The job emphasizes client and candidate communication, interview coordination, and onboarding support.

The role requires excellence in English, strong organization, multitasking, and proactive problem-solving to maintain records and drive smooth processes. The OBS role performs regular calls, repurposes candidates when needed, and ensures timely updates and escalation when issues arise to

Qualifications

• Excellent written and verbal English communication skills for client and candidate interactions.
• Highly organized with the ability to manage multiple priorities and deadlines.
• Strong time management and follow-up in a fast-paced environment.
• Proactive problem-solver who can identify blockers and escalate when needed.
• Customer-service oriented with stakeholder management skills.
• Demonstrates ownership and a results-driven approach to tasks.
• Proficient with email, calendars, and administrative tools; CRM/ATS systems.
• Maintains accurate documentation and records for smooth coordination.

Responsibilities

• Candidate endorsement and coordination with candidates and clients.
• Client and candidate communication and updates.
• Interview coordination and management; follow-up and feedback.
• Calls and follow-ups; candidate movement and repurposing as needed.
• Onboarding coordination and escalation handling.
• Maintain accurate records of ongoing activities.

Skills

English communication

Organized

Time management

Problem solving

Customer service

Ownership

CRM/ATS proficiency

Documentation

Tools

CRM/ATS

Job description

Wing Assistant in Makati, Philippines is seeking an OBS role focused on coordination and candidate movement. The job emphasizes client and candidate communication, interview coordination, and onboarding support.

The role requires excellence in English, strong organization, multitasking, and proactive problem-solving to maintain records and drive smooth processes. The OBS role performs regular calls, repurposes candidates when needed, and ensures timely updates and escalation when issues arise to