Onboarding Associate (Temporary)

IntouchCX; Morong; On-site; PHP 240,000 - 300,000; Full time

Job summary

IntouchCX is seeking an Onboarding Associate to ensure a seamless onboarding process for new hires.

You will collaborate with HR, hiring managers, and other stakeholders to provide tools, information, and support for a smooth transition into the organization.

Qualifications

• Bachelor's or Associate's degree in HR management or related field.
• Experience as onboarding specialist or in HR-recruitment role.
• Amenable to work in Katipunan / Cubao site.
• Excellent communication and leadership skills.
• Strong interpersonal skills and ability to communicate with a wide range of individuals.
• Strong teamwork skills.
• Experience with ATS and resume databases.
• Ability to work with sensitive and confidential information.
• Good organizational and time management skills.

Responsibilities

• Craft and send a job offer letter detailing organization, role, pay, schedule and benefits.
• Compile and handle documentation such as NDAs and contracts.
• Offer new hires assistance and direction along the way.
• Manage the onboarding process and act as a point of contact for new hires, addressing queries and concerns.
• Assist with preparation of employment contracts, benefits enrollment, and other paperwork for new hires.
• Monitor development and assimilation of new hires and provide assistance as needed.

Skills

Excellent communication

Leadership

Teamwork

ATS experience

Time management

Education

Bachelor's or Associate's degree in HR management or related field

Tools

Applicant Tracking Systems (ATS)

Job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

The Onboarding Associate will guarantee a seamless onboarding process for new hires by giving them the tools and information they need to make the transition into our organization. The ideal candidate will work together to guarantee a seamless onboarding process for new hires with HR, hiring managers, and other relevant parties.

As an Onboarding Associate, You Will…

• Craft and send a job offer letter that includes details about the organization, the role, the pay, the work schedule, and other benefits
• Compile and handle documentation, such as non-disclosure agreements and contracts
• Offer new hires assistance and direction along the way
• Manage the onboarding process and acting as a point of contact for new hires, answering their queries and concerns
• Assist with the preparation of employment contracts, benefits enrollment, and other paperwork required for new hires
• Keep an eye on the development and assimilation of new hires, seeing obstacles and offering assistance as required

As an Onboarding Associate, You Have…

• A Bachelor's or Associate's degree in Human Resources management or a related field
• Experience as an onboarding specialist or in a similar HR-recruitment role
• Amenable to work in Katipunan / Cubao site
• Excellent communication and leadership skills
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
• Strong teamwork skills
• Experience with Applicant Tracking Systems (ATS) and resume databases
• The ability to work with sensitive and confidential information.
• Good organizational and time management skills

IntouchCX will never ask for payment, money, financial or banking information during the recruitment process. We only communicate through official channels.

Should you receive a suspicious job offer, or posting, from anyone claiming to be an IntouchCX employee, please report it immediately to [e-mail] for review and validation.