Recruitment Associate (Temporary)

IntouchCX; Morong; On-site; PHP 279,000 - 357,000; Full time

Job summary

IntouchCX is hiring a Recruitment Associate to support the recruitment of our customer service representatives. You will partner with Recruitment Managers to determine staffing needs and manage applicant submissions from first contact to interview scheduling.

The role requires strong organizational skills, confidentiality, and the ability to handle high volumes. Previous interviewing experience is a plus; 1–2 years in a fast-paced administrative environment is expected.

Qualifications

• 1–2 years of administrative experience in a fast-paced environment.
• Experience with interviewing and candidate selection is an asset.
• Strong organizational and confidentiality skills.
• Ability to thrive in a team and handle high volume.

Responsibilities

• Partner with Recruitment Managers to determine staffing needs.
• Interact with applicants and respond to initial inquiries.
• Process and track applicant job submissions.
• Conduct and request tests needed for hiring.
• Recommend ways of improving recruiting process.
• Participate in job fairs and hiring events.
• Build relationships with internal employees.
• Ensure orientation and the onboarding process runs smoothly.

Skills

People-oriented

Professional attitude

Organizational skills

Confidentiality

Interviewing experience

Administrative experience

Job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.

As Recruitment Associate, You Will…

• Partner with Recruitment Managers to determine staffing needs
• Interact with applicants & respond to initial inquiries
• Process and track applicant job submissions
• Conduct & request tests needed for hiring
• Recommend ways of improving recruiting process
• Participate in job fairs & hiring events
• Build relationships with internal employees
• Ensure orientation and the onboarding process runs smoothly

As Recruitment Associate, You Have…

• A love for people and thrives in a team environment
• A professional and mature attitude
• Excellent organizational skills and ability to handle a high volume of work
• Good judgment on sensitive issues and can maintain confidentiality
• Previous experience with interviewing and selecting candidates is an asset
• 1-2 years administrative experience in a fast-paced environment