Recruitment Associate (Temporary)

IntouchCX; Metro Manila; On-site; PHP 223,000 - 357,000; Full time

Job summary

IntouchCX, a global leader in digital customer experience management, is seeking a Recruitment Associate in Metro Manila to support the recruitment of customer service representatives. You will partner with Recruitment Managers, interact with applicants, process submissions, and coordinate tests and onboarding.

We value a people‑oriented, professional attitude with strong organization and confidentiality. 1–2 years of administrative experience in a fast‑paced environment is preferred and prior

Qualifications

• Love for people and thrives in a team.
• Professional and mature attitude.
• Excellent organizational skills and ability to handle high volume work.
• Discretion and confidentiality in handling sensitive issues.
• Interviewing and candidate selection experience is an asset.
• 1–2 years administrative experience in a fast-paced environment.

Responsibilities

• Partner with Recruitment Managers to determine staffing needs.
• Interact with applicants and respond to initial inquiries.
• Process and track applicant submissions.
• Conduct and request tests needed for hiring.
• Suggest improvements to the recruiting process.
• Participate in job fairs and hiring events.
• Build relationships with internal staff.
• Ensure onboarding runs smoothly.

Skills

People skills

Professional attitude

Organizational skills

Confidentiality

Interviewing experience

Job description

About IntouchCX

IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change.

About The Job

We are changing the way people think about customer service, and we need your help! We’re seeking a Recruitment Associate for the recruitment of our customer service representatives.

As Recruitment Associate, You Will…

• Partner with Recruitment Managers to determine staffing needs


• Interact with applicants & respond to initial inquiries


• Process and track applicant job submissions


• Conduct & request tests needed for hiring


• Recommend ways of improving recruiting process


• Participate in job fairs & hiring events


• Build relationships with internal employees


• Ensure orientation and the onboarding process runs smoothly

As Recruitment Associate, You Have…

• A love for people and thrives in a team environment


• A professional and mature attitude


• Excellent organizational skills and ability to handle a high volume of work


• Good judgment on sensitive issues and can maintain confidentiality


• Previous experience with interviewing and selecting candidates is an asset


• 1-2 years administrative experience in a fast-paced environment