On-site Payroll Support Specialist: Night Shift (Ortigas)

Tasq Work; Quezon City; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Free HMO

Free Dependents

Night Differential

Program Incentives

Job summary

Tasq Work is seeking Customer Service Representatives to join a fast-growing Ride Sharing account in Anonas. You will handle inquiries, resolve issues, and assist customers via phone, email, and chat while maintaining accurate records.

The role requires a high school diploma, 1 year of BPO experience (6 months chat) or 1 year payroll experience, fluent English, and on-site work in Ortigas, Pasig with graveyard and shifting schedules.

Qualifications

• High school diploma or equivalent.
• 1 year of BPO experience with 6 months chat OR 1 year payroll experience.
• Fluent in spoken and written English.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer issues and complaints focusing on first-call resolution.
• Maintain accurate and detailed records of customer interactions.
• Collaborate with team members to enhance customer service processes.
• Provide clear and accurate information about products and services.
• Meet or exceed individual and team performance targets.

Skills

English fluency

Communication skills

Education

High school diploma

Job description

Tasq Work is seeking Customer Service Representatives to join a fast-growing Ride Sharing account in Anonas. You will handle inquiries, resolve issues, and assist customers via phone, email, and chat while maintaining accurate records.

The role requires a high school diploma, 1 year of BPO experience (6 months chat) or 1 year payroll experience, fluent English, and on-site work in Ortigas, Pasig with graveyard and shifting schedules.