Night-Shift Logistics & Pickup Support Specialist

Acquire Intelligence; Metro Manila; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO coverage

Epic yearly kick-off parties

Value Awards recognition

Career growth opportunities

Meaningful work with teams

Job summary

Acquire Intelligence is hiring a Customer Support Associate in Ortigas, Pasig City for onsite night shift. You will manage pickup-related requests, confirm site details, update records, and follow through to ensure smooth customer handoffs.

The role combines customer service with logistics coordination, requiring 1+ year of related experience and comfort with system-driven work. Benefits include career growth and a collaborative team environment.

Qualifications

• At least 1 year of customer service, scheduling, order support, case coordination, or back-office support experience.
• Comfortable with customer contact and system-driven work.
• Able to manage multiple follow-ups and maintain accurate records.

Responsibilities

• Assist customers with scheduling or pickup-related requests and provide clear next steps.
• Update item or case status based on confirmed information and maintain accurate notes.
• Coordinate with internal contacts to resolve site or address issues and track pending items.

Skills

Customer service

Scheduling

Order support

Case coordination

Back-office support

Tools

Salesforce

CRM

Job description

Acquire Intelligence is hiring a Customer Support Associate in Ortigas, Pasig City for onsite night shift. You will manage pickup-related requests, confirm site details, update records, and follow through to ensure smooth customer handoffs.

The role combines customer service with logistics coordination, requiring 1+ year of related experience and comfort with system-driven work. Benefits include career growth and a collaborative team environment.