On-Site Healthcare Scheduling Specialist

CO Careers; Pampanga; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

HMO with prescription coverage

SSS

PhilHealth

Pag-IBIG

13th-month pay

Retirement benefits

In-office pool access

Job summary

CO Careers is seeking a Scheduling Specialist to on-site at Clark Outsourcing in Clark Pampanga. The role involves handling patient and healthcare provider inquiries, managing appointment scheduling, and supporting insurance verification while ensuring HIPAA compliance.

You will coordinate with internal teams to maintain accurate records and deliver excellent service. Ideal candidates have 2–3 years in scheduling or healthcare administration, strong communication skills, and proficiency in

Qualifications

• Bachelor's degree or equivalent in healthcare administration, customer service, or related field.
• 2–3 years of experience in scheduling roles or healthcare administration.
• Strong written and verbal communication skills; familiarity with HIPAA and scheduling systems.

Responsibilities

• Serve as the first point of contact for patients, staff, and healthcare providers.
• Help patients schedule, reschedule, and confirm appointments with accurate records.
• Answer questions about appointments, services, insurance, and policies.
• Resolve scheduling issues and coordinate with providers and teams.
• Document all appointments accurately in the system and support insurance verifications.

Skills

Clear communication

HIPAA compliance

Attention to detail

Multitasking

Data entry accuracy

Healthcare terminology

Customer service

Curriculum familiarity

Education

Bachelors in healthcare administration or related field

Tools

Microsoft Office (Word, Excel, Outlook)

EHR / medical scheduling tools

Scheduling systems

Job description

CO Careers is seeking a Scheduling Specialist to on-site at Clark Outsourcing in Clark Pampanga. The role involves handling patient and healthcare provider inquiries, managing appointment scheduling, and supporting insurance verification while ensuring HIPAA compliance.

You will coordinate with internal teams to maintain accurate records and deliver excellent service. Ideal candidates have 2–3 years in scheduling or healthcare administration, strong communication skills, and proficiency in