On-Site Full-Time Customer Care Specialist

ALORICA TELESERVICES, INC.; Quezon City; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

HMO/Health Coverage

Vacation Leave

Insurance Coverage

Exclusive Promos & Perks

Grab Rewards

₱1,500 Voucher for Final Interview

1 Week FREE Lunch During Training

Grocery Package

Job summary

ALORICA TELESERVICES, INC. is hiring for 100 full-time positions in Cubao. Responsibilities include handling customer inquiries via inbound/outbound calls, delivering accurate information, and documenting interactions to update records.

The role requires basic English, flexibility for shift schedules, and on-site work. Benefits include HMO/health coverage, vacation leave, insurance, promos, and exclusive perks.

Qualifications

• At least High School Graduate / Sr. High School Graduate.
• With or without BPO experience.
• Willing to be assigned in Alorica Cubao.
• Amenable to work on shifting schedule.
• Willing to work On-site.
• Willing to work Full-time.
• Can speak basic English.

Responsibilities

• Handle customer inquiries through inbound or outbound calls, depending on account requirements.
• Provide accurate information and resolve customer concerns.
• Document customer interactions and update account records.
• Maintain professional communication and meet service quality standards.

Skills

Basic English

Customer service

Shift work

On-site work

Full-time

Education

High School Diploma

Job description

ALORICA TELESERVICES, INC. is hiring for 100 full-time positions in Cubao. Responsibilities include handling customer inquiries via inbound/outbound calls, delivering accurate information, and documenting interactions to update records.

The role requires basic English, flexibility for shift schedules, and on-site work. Benefits include HMO/health coverage, vacation leave, insurance, promos, and exclusive perks.