Cubao Site - Final Interview & Assessment Only for CSR

Lexie Staffing co.; Quezon City; On-site; PHP 234,360 - 284,580; Full time

Benefits offered by this job

HMO coverage for employee upon Day 1 + HMO dependent

13th and 14th month pay

Annual increase based on performance

Paid training

Reviewer provided

Job summary

A staffing agency in Quezon City is seeking Customer Service Representatives (CSRs) for an on-site position. No prior BPO experience is required, making this an ideal opportunity for fresh graduates. Responsibilities include addressing customer inquiries, resolving issues, and maintaining accurate records. The role offers competitive compensation between 21,000 to 25,500 PHP, various health and wellness benefits, and career development programs. Applicants must be willing to work on-site with a shifting schedule.

Qualifications

• Must be willing to work on-site with a shifting schedule.
• Fresh graduates are encouraged to apply.
• BPO experience is a plus but not required.

Responsibilities

• Serve as the initial point of contact for customer inquiries.
• Resolve concerns and provide effective solutions.
• Maintain accurate records of customer interactions.
• Provide technical support when needed.
• Collaborate with other departments to ensure a positive customer experience.

Skills

English Language

Customer Service

Strong Work Ethic

Call Centre Technical Skills

Education

High/Senior High School Graduate or College Graduate/Undergraduate

Job description

Cubao Site - Final Interview & Assessment Only for CSR

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training

Maternity & Paternity Leave

Work-Life Balance

Flexible Hours

ALORICA IS HIRING

Locations:

• Alorica Cubao: 49-77 General Aguinaldo Ave, Cubao, Quezon City, Metro Manila (P. Tuazon, walking distance from Farmer's Plaza) - Cyberpark Araneta

Responsibilities

• Serve as the initial point of contact for customer inquiries
• Resolve concerns and provide effective solutions
• Maintain accurate records of customer interactions
• Provide technical support when needed
• Collaborate with other departments to ensure a positive customer experience

Open Positions, Account & Packages

Site: Cubao

• With at least 6 months BPO experience

• Financial Account – 21,000 to 25,500 package
• Medical allied education or experience

Other Benefits

• Good for newbie | Easy Account | Non-Toxic
• 13th and 14th month pay
• HMO coverage for employee upon Day 1 + HMO dependent
• Annual increase based on performance
• Life and accident insurance
• Paid training
• Reviewer provided

Requirements

• SHS Graduate (new curriculum) / College Graduate or Undergraduate
• With or Without BPO Experience
• Must be willing to work on-site with shifting schedule

English Language Customer Service Strong Work Ethic Call Centre Technical Skills