Customer Care Associate - Onsite Cubao Flexible Shifts HMO

ALORICA TELESERVICES, INC.; Quezon City; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

HMO/Health Coverage

Vacation Leave

Insurance Coverage

Job summary

ALORICA TELESERVICES, INC. in Cubao, Quezon City, Philippines, is hiring for multiple full-time roles. The positions involve handling customer inquiries via inbound or outbound calls, delivering accurate information, and resolving concerns with professional communication.

Applicants should be graduates or undergraduates with strong English skills and willingness to work shifting hours, including weekends/holidays if required. Onsite placement in Cubao is essential.

Qualifications

• Candidate must be able to communicate clearly in English.
• Willing to work shifting schedules, including weekends and holidays.
• Open to High School Graduates, College Undergraduates, College Graduates.
• Willing to work onsite in Cubao, Quezon City.

Responsibilities

• Handle customer inquiries through inbound or outbound calls.
• Provide accurate information and resolve customer concerns.
• Document customer interactions and update account records.
• Maintain professional communication and meet service quality standards.

Skills

Good English communication skills

Education

High School Graduate

College Undergraduate

College Graduate

Job description

ALORICA TELESERVICES, INC. in Cubao, Quezon City, Philippines, is hiring for multiple full-time roles. The positions involve handling customer inquiries via inbound or outbound calls, delivering accurate information, and resolving concerns with professional communication.

Applicants should be graduates or undergraduates with strong English skills and willingness to work shifting hours, including weekends/holidays if required. Onsite placement in Cubao is essential.