On-Site Customer Service Associate - Iloilo

Holy Trinity University; Central; On-site; PHP 279,000 - 390,600; Full time

Job summary

A local educational institution in Iloilo is seeking an entry-level customer service representative to provide innovative solutions and build trust with customers. Responsibilities include responding to inquiries, identifying customer needs, and using a CRM to record activities. The ideal candidate holds a Bachelor's Degree, has excellent communication skills, and is available to work nights and weekends. Interested applicants are encouraged to apply promptly as the position may close early.

Qualifications

• 0 — 1 year work experience required.
• Ability to remain professional and courteous with customers.
• Keen attention to details is essential.

Responsibilities

• Respond to customer inquiries via telephone or email.
• Identify and assess customers' needs for satisfaction.
• Build sustainable relationships with customer accounts.

Skills

Excellent verbal and written communication skills

Interpersonal skills

Ability to multi-task

Attention to detail

Professionalism

Education

Bachelor's Degree (Four-year college course)

Job description

A local educational institution in Iloilo is seeking an entry-level customer service representative to provide innovative solutions and build trust with customers. Responsibilities include responding to inquiries, identifying customer needs, and using a CRM to record activities. The ideal candidate holds a Bachelor's Degree, has excellent communication skills, and is available to work nights and weekends. Interested applicants are encouraged to apply promptly as the position may close early.