Retail Customer Experience Associate

Shoebox; Iloilo City; On-site; PHP 167,400 - 223,200; Full time

Job summary

A local retail store in Iloilo City is seeking a Customer Service Representative. You will provide excellent service by assisting customers with product selections and ensuring a positive shopping experience. The ideal candidate should possess strong communication skills and be flexible to work various shifts, including weekends. Previous retail or customer service experience is an advantage. This role emphasizes teamwork and maintaining a clean store environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Flexibility to work shifts, including weekends and holidays.
• Previous experience in retail or customer service is an advantage.

Responsibilities

• Assist customers in selecting products and answering their questions.
• Address customer concerns, process returns, and handle complaints.
• Maintain a clean and organized store environment.

Skills

Strong communication and customer service skills

Basic math skills

Organizational skills

Ability to handle transactions and operate cash registers

Education

At least high school graduate

College degree or equivalent preferred

Job description

A local retail store in Iloilo City is seeking a Customer Service Representative. You will provide excellent service by assisting customers with product selections and ensuring a positive shopping experience. The ideal candidate should possess strong communication skills and be flexible to work various shifts, including weekends. Previous retail or customer service experience is an advantage. This role emphasizes teamwork and maintaining a clean store environment.