Customer Experience Specialist

Neksjob Philippines; Iloilo City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Comprehensive training and support

Competitive salary with international account premium

Job summary

A leading customer service provider in Iloilo City is seeking motivated individuals for the position of Customer Service Representative. This full-time, on-site role involves handling inbound and outbound calls from international customers, providing exceptional service, and resolving inquiries professionally. Candidates should be high school graduates with a positive attitude and basic computer skills. Comprehensive training and support will be provided. Competitive salary with international account premium available.

Qualifications

• High school graduate or above.
• Positive attitude and customer-focused mindset.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer Service

Problem Solving

English Language

Basic Computer Skills

Education

High school graduate or above

Job description

A leading customer service provider in Iloilo City is seeking motivated individuals for the position of Customer Service Representative. This full-time, on-site role involves handling inbound and outbound calls from international customers, providing exceptional service, and resolving inquiries professionally. Candidates should be high school graduates with a positive attitude and basic computer skills. Comprehensive training and support will be provided. Competitive salary with international account premium available.