On-Site Customer Service Associate - Iloilo

Northwestern University; Central; On-site; PHP 223,000 - 357,000; Full time

Job summary

A leading educational institution seeks to provide innovative customer service solutions in Iloilo. The role involves responding to inquiries, building trust with customers, and ensuring satisfaction through effective communication. Candidates should possess a Bachelor's Degree and have excellent verbal skills. Other key attributes include multitasking abilities, professionalism, and the capacity to work independently. If you’re eager to contribute to providing top-notch service, apply now to join our team.

Qualifications

• 0 — 1 year work experience.
• Ability to remain professional and courteous with customers at all times.
• Availability to work at night, holidays, and weekends.
• Maintains high degree of professionalism and confidentiality.

Responsibilities

• Responding to customer inquiries by telephone or e-mail to provide non-technical problem resolution.
• Identifying and assessing customers' needs to achieve satisfaction.
• Building sustainable relationships and trust with customer accounts.

Skills

Excellent verbal and written communication skills

Interpersonal skills

Ability to multi-task

Keen attention to details

Education

Bachelor's Degree (Four-year college course)

Job description

A leading educational institution seeks to provide innovative customer service solutions in Iloilo. The role involves responding to inquiries, building trust with customers, and ensuring satisfaction through effective communication. Candidates should possess a Bachelor's Degree and have excellent verbal skills. Other key attributes include multitasking abilities, professionalism, and the capacity to work independently. If you’re eager to contribute to providing top-notch service, apply now to join our team.