Customer Experience Specialist - Onsite Iloilo

TTEC; Iloilo City; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

A global customer service company is hiring a Customer Service Representative to work onsite in Iloilo City. This role involves resolving customer issues and providing information with compassion. Ideal candidates should have strong communication skills and either customer service experience or be willing to learn. The company promotes a supportive culture with a benefits package that may include PTO and tuition reimbursement.

Qualifications

• Great verbal communication and business writing skills.
• Open to all newbies or those with customer service experience.
• Recognize, apply, and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers.

Skills

Verbal communication

Business writing

Customer service experience

Education

Completed senior high school or two years in college

Tools

Computer skills

Job description

A global customer service company is hiring a Customer Service Representative to work onsite in Iloilo City. This role involves resolving customer issues and providing information with compassion. Ideal candidates should have strong communication skills and either customer service experience or be willing to learn. The company promotes a supportive culture with a benefits package that may include PTO and tuition reimbursement.