On-site Customer Care Specialist | Paid Training

NeksJob Philippines; Makati; Vor Ort; PHP 288.000 - 360.000; Vollzeit

Benefits dieser Stelle

Paid Training

Bonuses

HMO

Zusammenfassung

NeksJob Philippines is hiring a Customer Care Representative to handle inbound support via phone, email, and chat. You will clarify product information, troubleshoot issues, and maintain high customer satisfaction.

The role requires superb verbal communication, active listening, and basic computer literacy. You will work on site in the Makati area and join a team that values a friendly, supportive environment.

Qualifikationen

• At least 6 months call center experience.
• SH/SHS grad required or equivalent.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Aufgaben

• Handle inbound calls about account details, product information, and order updates.
• Explain policies, service offerings, and account options clearly.
• Analyze and troubleshoot customer issues calmly.
• Resolve concerns on first contact when possible.
• Maintain accurate records of interactions and account changes.

Kenntnisse

Call center experience

Communication skills

Computer literacy

Ausbildung

SH/SHS Grad

Jobbeschreibung

NeksJob Philippines is hiring a Customer Care Representative to handle inbound support via phone, email, and chat. You will clarify product information, troubleshoot issues, and maintain high customer satisfaction.

The role requires superb verbal communication, active listening, and basic computer literacy. You will work on site in the Makati area and join a team that values a friendly, supportive environment.