On-Site Customer Care Specialist | Paid Training

NeksJob Philippines; Makati; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines is seeking a Customer Service Representative to support customers via phone, email, and live chat. You will troubleshoot basic technical issues, answer general inquiries, and provide accurate product information.

The role emphasizes clear communication, active listening, and solid computer skills, with paid training, competitive salary, bonuses, and opportunities for growth in a fun, supportive team.

Qualifications

• High school graduate (SH/SHS) is required.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of company services, policies, and available options.
• Investigate customer concerns and troubleshoot issues professionally.
• Resolve customer problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Verbal communication

Active listening

Basic computer proficiency

Education

SH/SHS Grad

Job description

NeksJob Philippines is seeking a Customer Service Representative to support customers via phone, email, and live chat. You will troubleshoot basic technical issues, answer general inquiries, and provide accurate product information.

The role emphasizes clear communication, active listening, and solid computer skills, with paid training, competitive salary, bonuses, and opportunities for growth in a fun, supportive team.