Onsite Customer Service Agent: Paid Training & Growth

NeksJob Philippines; Taguig; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

NeksJob Philippines is seeking a Customer Service Representative to support customers via phone, email, and live chat. You will troubleshoot technical issues, handle inquiries, and provide accurate product information while maintaining strong communication with customers.

The role requires solid verbal communication, active listening, and basic computer skills. On-site work is expected, with opportunities for training and growth within a supportive team environment.

Qualifications

• SH/SHS Grad
• Willing to work on site
• Basic computer literacy
• Good communication skills

Responsibilities

• Answer customer calls and assist with questions about products, orders, and accounts.
• Provide clear explanations of services, policies, and options.
• Investigate concerns and troubleshoot issues professionally.
• Resolve problems efficiently and strive for first-call resolution.
• Update customer and account information accurately.

Skills

Verbal communication

Active listening

Computer literacy

Education

Senior High School Diploma

Job description

NeksJob Philippines is seeking a Customer Service Representative to support customers via phone, email, and live chat. You will troubleshoot technical issues, handle inquiries, and provide accurate product information while maintaining strong communication with customers.

The role requires solid verbal communication, active listening, and basic computer skills. On-site work is expected, with opportunities for training and growth within a supportive team environment.