Customer Care Agent I | On-Site, Paid Training & Growth

Neksjob Philippines; Misamis Oriental; On-site; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Paid Training

Competitive Salary

Bonuses

HMO and Other Benefits

Career Growth Opportunities

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a Customer Representative to assist customers via phone, email, and chat, providing product information and resolving issues. The role emphasizes clear communication and attentive listening in a fast-paced environment.

You’ll join a supportive team with paid training, competitive salary, bonuses, and health benefits, plus opportunities for career growth on site in Misamis Oriental.

Qualifications

• SH/SHS graduate required.
• Willing to work on site.
• Basic computer literacy.
• Good communication skills.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Customer service

Phone support

Email/chat support

Active listening

Education

SH/SHS grad

Job description

Neksjob Philippines is seeking a Customer Representative to assist customers via phone, email, and chat, providing product information and resolving issues. The role emphasizes clear communication and attentive listening in a fast-paced environment.

You’ll join a supportive team with paid training, competitive salary, bonuses, and health benefits, plus opportunities for career growth on site in Misamis Oriental.