Customer Care Specialist — Onsite, Paid Training

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Paid Training

HMO and Other Benefits

Fun and Supportive Team Environment

Job summary

Neksjob Philippines is seeking a friendly Customer Service Representative to join our on-site call center team. You will handle inbound calls, explain services clearly, and resolve issues to leave customers satisfied by the end of each conversation.

You will support customers in updating accounts, documenting interactions, and maintaining accurate records. Training is provided, and a positive, supportive team environment is emphasized.

Qualifications

• On-site availability.

Responsibilities

• Handle incoming calls and assist customers with inquiries.
• Explain products and services in simple terms to customers.
• Troubleshoot issues and resolve problems on the spot.
• Assist customers in updating accounts or making service changes.
• Maintain clear, thorough records after each call.

Skills

Communication

Customer service

Problem solving

Record keeping

Education

High school diploma or equivalent

Job description

Neksjob Philippines is seeking a friendly Customer Service Representative to join our on-site call center team. You will handle inbound calls, explain services clearly, and resolve issues to leave customers satisfied by the end of each conversation.

You will support customers in updating accounts, documenting interactions, and maintaining accurate records. Training is provided, and a positive, supportive team environment is emphasized.