On-site Cebu: Customer Care Specialist

CC2 - The 360 companies; Cebu City; On-site; PHP 240,000 - 300,000; Full time

Job summary

CC2 - The 360 companies in Cebu City is seeking a Customer Service Representative on-site for fresh graduates and senior high school graduates. You will be the first contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.

This full-time role requires strong communication and interpersonal skills, empathy, and the ability to handle difficult situations with patience. Bachelor’s degree is preferred but a high school diploma or equivalent is acceptable.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in customer service is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Address inquiries from customers and resolve issues.
• Ensure a positive customer experience and build relationships.
• Handle difficult customers with empathy and patience.

Skills

Strong communication

Interpersonal skills

Empathy

Patience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

CC2 - The 360 companies in Cebu City is seeking a Customer Service Representative on-site for fresh graduates and senior high school graduates. You will be the first contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.

This full-time role requires strong communication and interpersonal skills, empathy, and the ability to handle difficult situations with patience. Bachelor’s degree is preferred but a high school diploma or equivalent is acceptable.