Customer Service Representative

CC2 - The 360 companies; Cebu City; On-site; PHP 240,000 - 300,000; Full time

Job summary

CC2 - The 360 companies in Cebu City is seeking a Customer Service Representative on-site for fresh graduates and senior high school graduates. You will be the first contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience.

This full-time role requires strong communication and interpersonal skills, empathy, and the ability to handle difficult situations with patience. Bachelor’s degree is preferred but a high school diploma or equivalent is acceptable.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Experience in customer service is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Address inquiries from customers and resolve issues.
• Ensure a positive customer experience and build relationships.
• Handle difficult customers with empathy and patience.

Skills

Strong communication

Interpersonal skills

Empathy

Patience

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

On-site - Cebu Fresh Graduate/Student High/Senior High School Full-time

Job Description

• We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. Your primary goal will be to provide exceptional service and build long-lasting customer relationships.
• High school diploma or equivalent (Bachelor’s degree preferred).
• Proven experience in customer service or a related role is a plus.
• Strong communication and interpersonal skills.
• Ability to handle difficult customers and situations with empathy and patience.