Onsite Cebu Customer Support Specialist

TTEC; Cebu City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Support for career and professional development

Inclusive culture

Health and wellness incentives

Tuition reimbursement

Job summary

A leading customer service provider is seeking a Customer Service Representative to work onsite in Cebu City. In this role, you will assist customers by answering inquiries and resolving issues, ensuring an outstanding experience. Candidates should have completed senior high school or have some college education. Strong verbal communication skills are essential. This position offers opportunities for professional development, alongside a healthy benefits package.

Qualifications

• Must have completed senior high school or two years in college.
• Open to both newbies and those with customer service experience.
• Excellent verbal communication and business writing skills are essential.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues efficiently.
• Upsell products or services to existing customers when necessary.

Skills

Customer service experience

Verbal communication skills

Business writing skills

Computer experience

Education

Completed senior high school or two years in college

Job description

A leading customer service provider is seeking a Customer Service Representative to work onsite in Cebu City. In this role, you will assist customers by answering inquiries and resolving issues, ensuring an outstanding experience. Candidates should have completed senior high school or have some college education. Strong verbal communication skills are essential. This position offers opportunities for professional development, alongside a healthy benefits package.