Customer Care Specialist - On-site Cebu | No Experience

Synlink Recruitment Outsourcing Co. Inc.; Cebu City; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Life Insurance

HMO

Job Training

Job summary

A recruitment outsourcing company in Cebu is seeking a Customer Service Representative. This position is open to fresh graduates and offers a competitive salary of ₱15-25K monthly. Responsibilities include handling customer calls, providing solutions, and maintaining records. Strong communication skills and a high school diploma are required. Job training and government-mandated benefits like life insurance and HMO are provided.

Qualifications

• No prior experience required.
• Proficiency in English, both written and verbal.

Responsibilities

• Handle inbound customer calls professionally.
• Listen to customer needs and provide solutions.
• Maintain detailed records of customer interactions.
• Escalate complex issues to supervisors.
• Contribute to continuous improvement in customer service.

Skills

Strong communication skills

Problem-solving skills

Interpersonal skills

Ability to work in a fast-paced environment

Flexibility and adaptability

Education

High School Graduate

Job description

A recruitment outsourcing company in Cebu is seeking a Customer Service Representative. This position is open to fresh graduates and offers a competitive salary of ₱15-25K monthly. Responsibilities include handling customer calls, providing solutions, and maintaining records. Strong communication skills and a high school diploma are required. Job training and government-mandated benefits like life insurance and HMO are provided.