On-Site Accounts Officer (AP/AR & Reconciliations)

Offsure; Philippines; On-site; PHP 279,000 - 502,000; Full time

Job summary

Offsure is seeking an Accounts Officer to support day-to-day accounts operations in Clark Freeport Zone, Pampanga. The role involves processing invoices, reconciliations, and collaborating across teams for weekly/month-end reporting.

Training will be provided; the position is on-site dayshift with direct interaction with Australian clients and suppliers. Strong English communication and meticulous record-keeping are essential.

Qualifications

• At least three years of experience in accounts administration, accounts payable and receivable, bookkeeping, or a similar role.
• Demonstrated accuracy in transaction processing and account reconciliations.
• At least two years of BPO experience is preferred.
• Experience supporting Australian clients is preferred.
• Confident written and spoken English, with a professional phone manner for customer collections and supplier enquiries.
• Sound Excel and accounting software skills.
• Strong attention to detail, dependable follow-up, and the ability to work independently and meet deadlines.
• Friendly, positive, and professional, with a practical, data-focused approach.

Responsibilities

• Accurately enter supplier invoices, customer invoices where required, credit notes, receipts, and allocations using approved systems and supporting documents.
• Process and check invoices through Oasis and Nexus, where applicable. Follow up on missing information and refer discrepancies to the Accounts Lead or the relevant team.
• Maintain customer and supplier records and process account openings, updates, and closures through approved workflows.
• Manage assigned accounts inboxes, including the Credits Inbox. Process authorised credits and keep clear records of queries, approvals, and completed actions.
• Prepare supplier payment-run information and supporting documents for review. Payment approval and release remain with WFS.
• Complete assigned bank, customer, and supplier statement reconciliations.
• Investigate unmatched transactions, missing invoices, credits, and payment allocations. Escalate complex differences to the Accounts Lead.
• Prepare supplier claims and rebate information when assigned, track outstanding credits, and reconcile outcomes.
• Work with Purchasing, Sales, Customer Service, and Operations to resolve invoice, delivery, pricing, and credit queries.
• After training and readiness confirmation, handle account enquiries and customer collections or supplier follow-up by phone and email. WFS will manage contact during the transition.
• Follow the approved collections process, issue statements and reminders, and record customer contacts, disputes, promised payment dates, and next actions.
• Refer payment-plan requests, credit decisions, account-hold exceptions, and difficult or overdue disputes to the Accounts Lead.
• Follow up on approved arrangements and promptly report missed commitments.
• Keep debtor follow-up records and account data current to support weekly overdue-account and cash-flow reporting.
• Provide expected receipts, supplier due dates, and outstanding processing information for cash-flow forecasts and proposed payment runs.
• Complete assigned month-end checklists, reconciliations, and supporting schedules, with documentation for review.
• Update chart-of-accounts and general-ledger records through approved workflows, subject to review and approval where required.
• Document routine procedures, maintain handover notes, provide leave coverage including supplier invoice entry, and assist with other accounts tasks and process improvements.

Skills

Accounts payable

Accounts receivable

Bookkeeping

Australian clients experience

English communication

Attention to detail

Tools

Excel

Accounting software

Job description

Offsure is seeking an Accounts Officer to support day-to-day accounts operations in Clark Freeport Zone, Pampanga. The role involves processing invoices, reconciliations, and collaborating across teams for weekly/month-end reporting.

Training will be provided; the position is on-site dayshift with direct interaction with Australian clients and suppliers. Strong English communication and meticulous record-keeping are essential.