Officer, Crewing

Pacific Carriers Limited; Metro Manila; On-site; PHP 240,000 - 480,000; Full time

Job summary

Pacific Carriers Limited is seeking a dedicated Crew Operations Coordinator in Manila. The role focuses on planning crew changes, coordinating travel, and ensuring timely completion of all seafarer documentation, including PEME results and trainings.

You will interact with principals, vessels, recruitment, and travel agencies to ensure efficient crew rotations, while maintaining compliance with ISO 9001 standards and internal systems.

Qualifications

• At least 1 year experience in Maritime Industry.
• At least 1 year experience in Port Operations and Immigration requirements.

Responsibilities

• Planning crew changes for vessels on Ratings crew.
• Communicate with principals and vessels on planned crew changes.
• Coordinate with departments for approval of planned crew changes.
• Coordinate with recruitment for crew requirements.
• Ensure crew availability for pooling requirements.
• Manage crew performance and debriefing.
• Verify seafarers' documents and PEME results.
• Monitor renewal of trainings and required documents.
• Coordinate travel with accredited agencies and ensure proper travel documents.
• Assist joining and repatriation of seafarers at Philippine ports and immigration requirements.
• Dispatch parcels/documents to/from vessels and maintain records.
• Assist seafarer wives with travel formalities.
• Coordinate flight bookings and related invoicing with principals/agents.
• Brief joining seafarers on travel itineraries.
• Update embarkation/disembarkation details in principal's system.
• Ensure documents are uploaded in COMPAS before departure.
• Maintain ISO 9001 standards quality of work.
• Monitor withdrawal of seafarers' documents for assigned vessels.
• Manage team performance and achieve targets.
• Perform other related tasks as assigned by supervisor.
• Assist in monitoring daily maintenance and organization of files.

Skills

Maritime operations

Crew logistics

Documentation management

Education

Bachelor's degree

Diploma

Tools

COMPAS crew system

Job description

Job Summary

Ensure timely, smooth and successful crew changes operation.

Key Responsibilities

• Planning of the crew changes of the vessels on Ratings crew, as applicable.
• Communication with principals and vessels on the planned crew changes.
• Communication with various department for the approval of the planned crew changes if necessary.
• Coordination with recruitment section for crew requirements if necessary
• Establishment of crew availability for pooling requirement.
• Crew Performance Management / Crew Debriefing.
• Evaluation and verification of seafarer’s documents.
• Progress monitoring of completion of seafarer’s documents and follow up of required documents, including renewal of trainings.
• Communication with accredited travel agencies regarding flight booking requirements and provision of the required travel documents to ensure the cost-effective and timely flight is attained.
• Assistance for joining and/or repatriating seafarers during crew change in Philippine ports including arrangement of immigration requirements for both local and foreign seafarers.
• Dispatch of all Parcels/Documents being sent to and/or from concerned vessels.
• Assistance to requested seafarer’s wives with regards to travel formalities prior to joining the vessel.
• Communication with principals, agents, and vessels with respect to the arranged flight bookings and other matters related to the crew change (e.g. CTMs, pre-fundings and related invoicing process and other requests from vessel and Principal)
• Briefing of joining seafarers regarding travel itineraries and related matters and dispatch.
• Monitors and follow ups PEME result and its receipt from concerned accredited medical clinic.
• Purchasing and issuance of working gear for concerned joining seafarers as necessary.
• Updates the Embarkation and Disembarkation details in the concerned Principal’s crew system.
• Updates movements in the Principal’s crew system.
• Ensures that all the documents and requirements of the joiners are physically complete and uploaded in the COMPAS prior to departure.
• Responsible for the quality of work in compliance with ISO 9001 Standards.
• Responsible for monitoring the withdrawal of seafarers’ documents for the assigned crew vessels.
• Managing the performances of every member of the team and the achievement of set targets.
• Performs other related functions that the immediate superior may assign.
• Assist with the task assigned by Manager Operations in monitoring daily maintenance and organization of the assigned 201 files, vessel files and data-based records.
• Assist with the task related to wives’ association programs.

Key Requirements

• Preferably 1 years’ experience in Maritime Industry
• Preferably 1 years’ experience in the Port Operations and Immigration Requirements

Education

Bachelors

Diploma

Certifications