Office-Based Customer Support Specialist – Mandaluyong

Tap Growth ai; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Job summary

Tap Growth ai in Mandaluyong, Philippines is hiring a Customer Service Representative to join our team in the office. You will handle inquiries, provide product information, and help customers with purchases and requests.

The role requires at least 1 year of experience, strong communication, and the ability to stay calm under pressure. Proficiency with computers and typing is expected, with opportunities to grow with the company.

Qualifications

• At least 1 year of experience in customer service or related field.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Ability to stay calm under pressure.
• Proficient in computer applications and typing.

Responsibilities

• Respond promptly to customer inquiries via phone, email, or chat.
• Resolve customer issues and complaints professionally.
• Provide accurate information about products and services.
• Process orders, forms, applications, and requests efficiently.
• Build positive relationships with customers.
• Maintain detailed records of customer interactions.

Skills

Customer service experience

Communication skills

Typing speed

Job description

Tap Growth ai in Mandaluyong, Philippines is hiring a Customer Service Representative to join our team in the office. You will handle inquiries, provide product information, and help customers with purchases and requests.

The role requires at least 1 year of experience, strong communication, and the ability to stay calm under pressure. Proficiency with computers and typing is expected, with opportunities to grow with the company.