On-Site Customer Support Specialist - Mandaluyong

Miranda HR; Mandaluyong; On-site; PHP 210,000 - 260,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A recruitment company is looking for dedicated individuals to provide exceptional customer service in Mandaluyong. The ideal candidate will assist customers by resolving inquiries and maintaining positive rapport through effective communication. Requirements include a high school diploma and strong English proficiency, alongside effective customer service and problem-solving skills. This is a full-time, on-site role offering opportunities for professional development through job training.

Qualifications

• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Maintain a positive rapport with customers through excellent communication skills.
• Utilize problem-solving skills to address customer concerns and provide solutions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Assist in managing customer accounts and provide back office support as needed.

Skills

Strong proficiency in English language

Effective customer service skills

Excellent problem-solving abilities

Familiarity with call center operations and technical support

Team player with strong interpersonal skills

Education

High School Diploma or equivalent

Job description

A recruitment company is looking for dedicated individuals to provide exceptional customer service in Mandaluyong. The ideal candidate will assist customers by resolving inquiries and maintaining positive rapport through effective communication. Requirements include a high school diploma and strong English proficiency, alongside effective customer service and problem-solving skills. This is a full-time, on-site role offering opportunities for professional development through job training.