Onsite Customer Service Specialist — Mandaluyong

Tap Growth ai; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

Tap Growth ai is hiring a Customer Service Representative in Mandaluyong, Philippines. This on-site role seeks a motivated individual with at least 1 year of customer service experience to deliver exceptional service and build customer relationships.

You will handle calls, resolve issues, provide product information, and maintain records while collaborating with the team to improve processes. On-site work in a fast-paced environment is required.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Willingness to work onsite in Mandaluyong; fast-paced environment.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer inquiries, complaints, and issues efficiently.
• Provide accurate information about products and services.
• Maintain detailed records of customer interactions.
• Meet performance targets for quality and productivity.
• Collaborate with team members to improve processes.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Problem solving

Job description

Tap Growth ai is hiring a Customer Service Representative in Mandaluyong, Philippines. This on-site role seeks a motivated individual with at least 1 year of customer service experience to deliver exceptional service and build customer relationships.

You will handle calls, resolve issues, provide product information, and maintain records while collaborating with the team to improve processes. On-site work in a fast-paced environment is required.