Customer Service Specialist — Onsite & Shift Work

Bravissimo Resourcing Inc.; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Job summary

A resource management company is seeking a Customer Service Representative in Mandaluyong, Philippines. The ideal candidate will provide customer support, ensuring high standards in service quality. Applicants should possess good communication skills and be open to working on shifting schedules and holidays. This position is full-time and primarily onsite. Previous experience in the BPO sector for at least 6 months is preferred.

Qualifications

• Open to HS (old curriculum), SHS graduates, college undergraduates, and college grads.
• At least 6 months of BPO experience required.
• Amenable to work on shifting schedules and during holidays if needed.

Responsibilities

• Provide customer service support according to service level requirements.
• Ensure call quality and quantitative standards are observed.

Skills

Good communication skills

Education

High School Graduates

College Undergraduates

College Graduates

Job description

A resource management company is seeking a Customer Service Representative in Mandaluyong, Philippines. The ideal candidate will provide customer support, ensuring high standards in service quality. Applicants should possess good communication skills and be open to working on shifting schedules and holidays. This position is full-time and primarily onsite. Previous experience in the BPO sector for at least 6 months is preferred.