Customer Service Representative (Urgent Hiring!)

Tap Growth ai; Mandaluyong; Sur place; PHP 240 000 - 360 000; Plein temps

Résumé du poste

Tap Growth ai is hiring a Customer Service Representative in Mandaluyong, Philippines. This on-site role seeks a motivated individual with at least 1 year of customer service experience to deliver exceptional service and build customer relationships.

You will handle calls, resolve issues, provide product information, and maintain records while collaborating with the team to improve processes. On-site work in a fast-paced environment is required.

Qualifications

• Minimum 1 year of customer service experience.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities.
• Willingness to work onsite in Mandaluyong; fast-paced environment.

Responsabilités

• Handle inbound and outbound customer calls professionally.
• Resolve customer inquiries, complaints, and issues efficiently.
• Provide accurate information about products and services.
• Maintain detailed records of customer interactions.
• Meet performance targets for quality and productivity.
• Collaborate with team members to improve processes.

Connaissances

Customer service

Verbal communication

Written communication

Multitasking

Problem solving

Description du poste

We're Hiring: Customer Service Representative (Urgent Hiring!)

We are looking for a motivated Customer Service Representative to join our team in Mandaluyong. If you have at least one year of experience and a passion for helping others, this is your opportunity to make an impact and grow your career. You'll play a vital role in delivering exceptional service and building strong customer relationships.

Location

Mandaluyong, Philippines

Work Mode

Work from Office

Role

Customer Service Representative

What You'll Do

• Handle inbound and outbound customer calls professionally
• Resolve customer inquiries, complaints, and issues efficiently
• Provide accurate information about products and services
• Maintain detailed records of customer interactions
• Meet performance targets for quality and productivity
• Collaborate with team members to improve processes

What We're Looking For

• Minimum 1 year of customer service experience
• Excellent verbal and written communication skills
• Strong problem-solving abilities
• Professional attitude and attention to detail
• Willingness to work onsite in Mandaluyong
• Ability to multitask in a fast-paced environment