Ocean Freight Operations Associate

Joinimagine; Pasig; Presencial; PHP 300 000 - 420 000; Tempo integral

Resumo da oferta

Joinimagine invites a detail-oriented logistics specialist to back-end services for ocean freight, supporting multiple countries and regions. You will join a collaborative team focused on timely, accurate task completion and continuous improvement.

Key tasks include understanding documentation requirements, meeting SLAs, coordinating across shifts and stakeholders, and delivering high-quality service while identifying and sharing improvement opportunities.

Qualificações

• Bachelor's degree (any). A degree in logistics, management will be an advantage.
• 0–3 years of job experience from BPO or logistics domain – Preferred
• Air Freight experience will be preferred
• Good knowledge in MS office
• Effective English communication skills, written and verbal
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
• Good logical reasoning skills
• High level of customer centricity

Responsabilidades

• To understand the requirement of the station’s / country’s documentation and ensure jobs are executed as per standard operating procedures.
• Ensure department SLAs and all Key Performance Indicators are being met as per the agreed delivery guidelines.
• Operate on the services according to the shifts, countries, or regions aligned.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues within the business to identify solutions, best practices, and opportunities to improve the service to our business partners.
• Flag any challenges in the operations to the immediate supervisor and business partner in a timely manner.
• Co-ordinate with the relevant stakeholders for regular communication and flow of information as defined for the respective service.

Conhecimentos

MS Office

English communication

ERP exposure

Logical reasoning

Customer-centric

Air Freight experience

Formação académica

Bachelor's degree (any). Logistics advantageous

Descrição da oferta de emprego

Joinimagine invites a detail-oriented logistics specialist to back-end services for ocean freight, supporting multiple countries and regions. You will join a collaborative team focused on timely, accurate task completion and continuous improvement.

Key tasks include understanding documentation requirements, meeting SLAs, coordinating across shifts and stakeholders, and delivering high-quality service while identifying and sharing improvement opportunities.