OB Lead Generation Supervisor | WFO Makati

Cloudstaff Philippines Inc.; Philippines; On-site; PHP 670,000 - 1,004,000; Full time

Benefits offered by this job

Employee Share Units

Dream Points

Health insurance

Career advancement opportunities

Mental Wellness Program

Job summary

Cloudstaff Philippines Inc. is seeking an experienced Lead Generation Supervisor to manage a high-performing outbound team that books qualified meetings with US decision-makers. You will supervise callers, monitor performance, coach the team, handle escalations, and ensure consistent meeting bookings.

We provide scripts, data, a dialer with US numbers, and ongoing coaching. Ideal candidates have 4+ years of B2B cold calling on US accounts, strong leadership, and excellent English communication.

Qualifications

• 4+ years of proven B2B cold calling / appointment setting experience on US accounts.
• Previous experience supervising, coaching, or leading an outbound sales / lead generation team.
• Strong understanding of US B2B cold calling, objection handling, and appointment setting.
• Strong, clear, professional spoken English suitable for US prospects.

Responsibilities

• Supervise a team of outbound B2B lead generators conducting high-volume cold calling to US prospects.
• Monitor daily calling activity, performance, and meeting-booking results.
• Ensure team members consistently follow provided scripts and talk tracks.
• Coach team members on objection handling, communication, and appointment-setting techniques.
• Review calls and provide actionable feedback to improve performance.
• Track team KPIs and identify performance gaps and opportunities for improvement.
• Hold team members accountable for activity, quality, and meeting targets.
• Review booked meetings to ensure they meet qualification requirements.
• Ensure all call outcomes and meeting details are logged accurately in the CRM.
• Attend brief daily check-ins with the US team and provide performance updates.

Skills

Lead generation

Team supervision

Cold calling

US accounts

English proficiency

Tools

CRM

Dialer

Job description

Job Description

We are hiring an experienced lead generation supervisorto manage and drive a high-performing outbound lead generation team booking qualified meetings with US decision-makers. This is a leadership and execution role: we provide the calling scripts, target lists, dialer with US number, and ongoing sales coaching. The candidate's job is to supervise callers, monitor performance, coach the team, handle escalations, and ensure qualified meetings are consistently booked.

Core Responsibilities

• Supervise a team of outbound B2B lead generators conducting high-volume cold calling to US prospects
• Monitor daily calling activity, performance, and meeting-booking results
• Ensure team members consistently follow provided scripts and talk tracks
• Coach team members on objection handling, communication, and appointment-setting techniques
• Review calls and provide actionable feedback to improve performance
• Track team KPIs and identify performance gaps and opportunities for improvement
• Hold team members accountable for activity, quality, and meeting targets
• Review booked meetings to ensure they meet qualification requirements
• Ensure all call outcomes and meeting details are logged accurately in the CRM
• Attend brief daily check-ins with the US team and provide performance updates

What We Provide

• All tooling: dialer, US phone numbers, CRM, contact data
• Scripts, objection-handling frameworks, and coaching from veteran US enterprise sellers
• Performance bonus structure based on qualified meetings and team results

Qualifications and Requirements

• Neutral, native-level spoken English with no discernible foreign accent. This is the primary screening criterion. Candidates will be assessed via live mock cold call before advancing.
• 4+ years of proven B2B cold calling / appointment setting experience on US accounts
• Previous experience supervising, coaching, or leading an outbound sales / lead generation team
• Strong understanding of US B2B cold calling, objection handling, and appointment setting
• Proven track record of improving team performance and meeting booking results
• Strong, clear, professional spoken English suitable for US prospects
• Comfortable reviewing calls, providing direct feedback, and coaching callers in real time
• Works fully independently — no training or day-to-day management required from client side
• Own reliable laptop, headset, and stable internet (we provide dialer and all software)
• Honest, reliable, accountable, and coachable

Perks and Benefits

• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Endless opportunities for career advancement
• In-house psychiatrist available to support employees' well-being
• International career growth and connections
• Mental Wellness Employee Assistance program through Lifeworks
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
• Unlimited cash incentives for hired referrals
• We set you up for success with a company-provided PC/Laptop and fiber internet connection.