O2C QA Auditor - Night Shift (Alabang Onsite)

Gratitude Philippines; Manila; On-site; PHP 234,000 - 391,000; Full time

Job summary

Gratitude Philippines is seeking a proactive Quality Assurance professional to audit Order-to-Cash transactions within the BFSI sector. The role requires hands-on O2C experience and a keen eye for detail to identify gaps and drive process improvements.

Onsite night shifts with possible weekend work in Alabang, offering an opportunity to contribute to quality calibration and compliance programs while supporting shared services operations.

Qualifications

• At least 1 year of relevant work experience.
• Hands-on experience in Order-to-Cash (O2C).
• BFSI or Financial Services background is required.
• Experience in BPO, Shared Services, GCC, or Captive Operations is an advantage.
• Willing to work onsite in Alabang on a night shift and possible weekends.

Responsibilities

• Audit O2C transactions for accuracy and compliance.
• Identify process gaps and recurring errors.
• Provide feedback and recommend corrective actions.
• Prepare quality reports and monitor performance.
• Participate in quality calibration and process improvement initiatives.

Skills

Order-to-Cash (O2C) experience

Analytical skills

Communication skills

Problem-solving skills

Attention to detail

Job description

Gratitude Philippines is seeking a proactive Quality Assurance professional to audit Order-to-Cash transactions within the BFSI sector. The role requires hands-on O2C experience and a keen eye for detail to identify gaps and drive process improvements.

Onsite night shifts with possible weekend work in Alabang, offering an opportunity to contribute to quality calibration and compliance programs while supporting shared services operations.